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Welcome! is an intermediate level course for people who need to use or who are preparing to use English in their day-to-day work in the tourism, hospitality and travel industries. The core language skills are developed through a wide range of tasks which closely reflect the user's world of work. Particular emphasis is placed on realistic and integrated communications tasks which give students the opportunity to build confidence and improve fluency. ***The second edition is updated and contains extensive practice in writing emails. The reading texts have been updated and there are further practice communication activities designed with the busy professional in mind.

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